case studyprivate
Premier Park Parking Charge Cancelled. BPA Code Violation
Motorist overstayed by 12 minutes, charged 100. Parking Mate AI found three defects: no grace period, contradictory signage, and missing POFA declaration. Charge cancelled.
By Parking Mate UK
Premier Park PCN Cancelled. Grace Period and Signage Defects
A motorist parked at a retail site managed by Premier Park and received a charge for overstaying by 12 minutes. The charge was 100 pounds. They checked it with Parking Mate AI.
What Parking Mate AI Found
- No Grace Period Applied The ANPR system recorded an overstay of 12 minutes beyond the stated maximum. The BPA Code of Practice requires a consideration period. With a standard 10-minute grace period, the actual overstay was only 2 minutes.
- Inconsistent Signage The car park had two entrance signs with different maximum stay times. One stated 3 hours, the other stated 2 hours. This created ambiguity about the actual terms, undermining the contract.
- Missing POFA Declaration The Notice to Keeper did not contain the required keeper liability statement.
The Result
The appeal cited the grace period violation, contradictory signage, and missing POFA declaration. Premier Park cancelled the charge.
Check Your Premier Park Ticket
Premier Park issues approximately 480 parking charges per day. Check your notice for free.